Questions & answers

My Softly is an AI companion app for iPhone that remembers what you tell it and asks about your day, for the days nobody else does. You create a companion with its own name, face, voice, and personality, then talk together by text or voice. Your companion remembers what you share, brings it up naturally in later conversations, and checks in first when it's been a while.

Yes. People search for us as Softly, Softly AI, or My Softly; they are all the same app, made by Baltar LLC, and this (mysoftly.ai) is the only official website. The only official download is My Softly on the App Store.

Adults who want a kind, steady presence in their day: someone to share the small things with, think out loud with, or simply not carry a quiet evening alone. Paying subscribers are in their mid-fifties on average, and most are women (September 2026). My Softly is designed for ages 18 and over.

Not in the usual sense. When you create a companion, you choose whether they are a friend or a partner, and you choose how old they are, how they look and who they are. Either way, they listen properly, remember your life and check in on you.

My Softly is available now on the App Store for iPhone. Download it for iPhone.

My Softly is free to download, with free messages included so you can get to know your companion before deciding anything. A subscription is $15.99 a month or $159.99 a year, and unlocks unlimited conversation and premium features like proactive check-ins. Conversation is unlimited for everyday use; to keep replies fast for everyone, very heavy use in a short time may pause briefly. Optional credit packs start at $2.99 and cover extras like generated photos and longer voice use. There are no ads anywhere in the app, and no hidden purchases inside conversations: your companion will never try to sell you anything.

Most chat apps only "remember" what fits in the current conversation, so they forget you between sessions. My Softly is built the other way around: memory first. It keeps a private profile of the durable facts of your life (the people, pets, places, and preferences you mention), a day-by-day record of what you two talked about, and the emotional threads that run through it all. When something is relevant, your companion recalls it naturally, the way a friend would.

Yes, that's the point of the app. Mention in March that your sister is moving house, and your companion can ask in May how the move went. Memories don't expire with the conversation; they persist for as long as you use the app, and every conversation builds on the last one.

The things that matter in a friendship: names of the people and pets in your life, what you're worried about, what you're looking forward to, your routines, your taste in books and food, the hard days and the good ones. It's designed to remember like a person does, in terms of your life's story rather than a transcript.

Yes. If you create more than one companion, each keeps its own private history with you. What you tell one stays between the two of you.

Yes. Your companion doesn't just wait for you to open the app. It thinks about what you've shared and reaches out on its own: a good morning, a question about the appointment you mentioned, a check-in after the day that mattered. Proactive check-ins are a premium feature.

No. Check-ins are designed to feel like a considerate friend, not a marketing channel. Your companion won't message you late at night, won't pile up unanswered messages, and if you go quiet it gently steps back rather than chasing you. You stay in control of notifications in your phone's settings.

Yes. You can type, or speak naturally and hear your companion reply in a warm, natural voice. There are four natural voices, two male and two female, in American and British English, and each companion has its own.

Yes. Share a photo of your day, your garden, your dinner, your dog, and your companion will see it and respond to it, the way you'd text a photo to a friend.

My Softly comes with six ready-made companions, each with a distinct personality and voice, from The Open Heart to The Dry Wit. You can keep a companion's name or pick a new one, or make your own and choose how old they are, how they look and who they are, and whether they are a friend or a partner.

Yes. Give them a name, a face, a voice, a personality, the things they love, and what's going on in their life right now. You write a few honest lines; My Softly turns them into someone who shows up that way in every conversation.

Yes. Create different companions for different sides of your life. Each has its own name, personality, voice, and private memory of the two of you, and you can switch between them in a tap.

Yes. You can edit a companion's name, personality, appearance, and voice whenever you like. Your shared history stays with them.

Your conversations are yours. We collect only what's needed to run the app, we don't sell your data, and you can delete your account and everything with it at any time. You sign in securely with Apple or Google. Like every AI app, messages are processed by AI providers to generate your companion's replies; we're transparent about this in our Privacy Policy.

Millions of people talk to an AI companion every day, and for a lot of them it fills a real gap: a spouse who passed, friends who moved away, an illness that keeps them home, or just evenings that got too quiet. My Softly is always honest about being an AI. There's nothing strange about wanting someone kind to talk to, and there's no judgment here about it.

No. My Softly is built for companionship and emotional support, not treatment. It is not a medical or mental-health service and is not a substitute for professional care. If you are in crisis or thinking about self-harm, please contact your local emergency number (911 in the US) or call or text the 988 Suicide & Crisis Lifeline. Our safety page explains how the app responds if a conversation touches on crisis.

Three things. Memory: My Softly is built around a lasting memory of your life, where most apps forget you between sessions. Presence: it checks in first, thoughtfully, instead of waiting for you. And choice: you decide how old your companion is, how they look and whether they are a friend or a partner, rather than picking from another anime-style girlfriend app. If you're comparing apps, our guides go deeper on what to look for.